The Human Bit
Any personal details you give me during the course of an enquiry and/or order (either by phone, email, text message, post or in person) will be kept securely. These could include your name(s), wedding date & venue, email address(es), phone number(s), postal address and postcode, and bank details. Your details will never be shared with anyone else unless you expressly give me permission to do so.
If you place an order with me, your details will be kept securely for as long as necessary for business purposes (e.g accounting). Bank details will be deleted once any deposit refunds have been completed. You may be contacted after your wedding to request feedback regarding your wedding cake, but if you’d rather this didn’t happen please let me know beforehand.
If you do not place an order, your details will be destroyed once your wedding date has passed.
I do not keep mailing lists, or send any marketing emails or newsletters.
The Techy Website Bit
This Policy applies as between you, the User of this Web Site and Jennifer Cakes the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
means a small text file placed on your computer by Jennifer Cakes when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your Cart. Further details are contained in Clause 10 of this Policy;
means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
means collectively any online facilities, tools, services or information that Jennifer Cakes makes available through the Web Site either now or in the future;
means any online communications infrastructure that Jennifer Cakes makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
“User” / “Users”
means any third party that accesses the Web Site and is not employed by Jennifer Cakes and acting in the course of their employment; and
means the website that you are currently using (www.jennifercakes.com) and any sub-domains of this site (e.g. subdomain.jennifercakes.com) unless expressly excluded by their own terms and conditions.
2. Data Collected
Without limitation, any of the following Data may be collected:
2.1 IP address (automatically collected);
2.2 web browser type and version (automatically collected);
2.3 operating system (automatically collected);
2.4 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
2.5 Cookie information (see below).
3. Our Use of Data
3.1 Any personal Data you submit will be retained by Jennifer Cakes for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 6 months.
3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties.
3.3 All personal Data is stored securely in accordance with the principles of GDPR.
3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, data may be used by us for the following reasons:
3.a.1 internal record keeping;
3.a.2 improvement of our products / services;
4. Third Party Web Sites and Services
Jennifer Cakes may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal data provided by users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Jennifer Cakes requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with GDPR.
5. Your Right to Withhold Information
5.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
6. Accessing your own Data
You have the right to ask for a copy of your personal Data on payment of a small fee.
Data security is of great importance to Jennifer Cakes and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
8.2 By using this site you consent to the setting of our Cookies, you are enabling us to provide the best possible experience and service to you through our Web Site. If you wish to deny your consent to the placing of Cookies, certain features of the Web Site may not function fully or as intended. Certain features of the Web Site depend upon Cookies to function and are deemed, within the law, to be strictly necessary. You will not be asked for your consent to place these Cookies however you may still disable cookies via your web browser’s settings.
8.3 You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.
8.4 You may delete Cookies at any time however you may lose any information that enables you to access the Web Site more quickly.
8.5 It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.
9. Changes to this Policy